I still get the Scanner error power on power off message. How do you get the scanner to work with the PC or laptop? Choose ‘Refresh’ to update the list. Then you just shut the printer down or if there’s no switch, pull the plug. It sometimes surprises me how little dust there is on the mirrors, but it must be enough to cause the problem because cleaning them always fixes it. This page requires Javascript.

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Printer Repair Questions

Move the belt a little at a time until it moves the scanner almost over the opening and then use your fingernail to move it over the opening. On the other side of the issue, I’ve never had one I cleaned come back.

The Q-tip barely showed any dirt but that did the trick.

Is my Windows version bit or bit? Lets try to make this as easy as possible. This page requires Javascript. Now take a dry q tip and clean the mirror and do it a couple of times.

Select your operating system and version.

HP LaserJet Scanner Control Board – QuikShip Toner

There is one thing you can do which MAY fix the problem. I can see your point on that one Stephen. When you’re done, it’s just like installing a new unit.


HP Download and Install Assistant.

Since I don’t disassemble and clean them I’m not much help here. Raise the ADF and on the left side is a small strip of glass covered by a small plastic piece pj in place by one screw. Sometimes with the power off if you remove the 3380scanneer cartridge and then tilt the unit on the left side the scanner will move by itself.

This is what a friend of mine e-mailed me: Then you 3380sscanner shut the printer down or if there’s no switch, pull the plug. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Remove the screw and then remove the glass.

HP Customer Support – Software and Driver Downloads

You can order from HP directly I’m in Iraq and it is possible dust 3380dcanner be in the mirrors. Philus asked Sep 11, at 6: Then maybe I should clean up the one, or was it two, in the basement.


Privacy Policy Terms of Use. So far, So good Thanks.

We were unable to retrieve the list of drivers for your product. HP is compiling your results. Select an operating system and version to see available software for this product. It may look clean lu it has a film on it that prevents the scanner from calibrating. I am also in need of a service manual of this printer.

HP LaserJet All-in-One Printer – Driver Downloads | HP® Customer Support

Open download list If it does not come to ready and you have the same error, do the procedure one more time. 3380scaanner the scanner does not work you can not use the copy function to move the scanner. We were unable to find any drivers for your product. Privacy Policy Terms of Use.

The list of all available 3380canner for your product is shown above. Select the desired files and choose ‘Download files’ to start a batch download.